Support

Have any technical questions about our products? 

 

Hotline  

 

 You can reach us by phone: +49 234 97645-200

or send an email to bicsupport@gbtec.de (BIC Platform) 

or biccloudsupport@gbtec.de (BIC Cloud)

 

Our business hours (regular): Monday-Friday from 9:00am to 5:00pm (except for German holidays). For worldwide support, GBTEC also offers 24/7 support. If you have questions, please speak with your personal customer service representative. 
 


 

 



Are you aware of our customer support forum?




Register in our forum and interact with our experts. In Customer Support, you will find a great deal of helpful information to download.

 

 

 

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